7.4 Compliance tables and metrics

Specific disclosures on material topics

Accounting Act compliance table

Topic	Section in the report
Business model (Article 49b(2)(1))	Value creation model
Non-financial key performance indicators (Article 49b(2)(2))	Our strategy and plans for the future
Policies in non-financial areas and their results – procedures, governing documents at ERGO Hestia (Article 49b(2)(3)):
Anti-corruption policy	Ethics and anti-fraud
Human rights policy	Ethics and anti-fraud The power of diversity
HR policy	Our place of work
Environmental policy	Climate and environmental approach
Social policy	Our approach to community engagement
Due diligence procedures (Article 49b(2)(4))	Ethics and anti-fraud
Significant non-financial risks and how they are managed (Article 49b(2)(5))	Risk management including ESG factors

TCFD recommendations compliance table

Topics:		Section in the report
Corporate governance and management system:
Describe the board’s oversight of climate-related risks and opportunities	Development of the CSR policy, including climate issues, is the responsibility of the CEO	Results of the environmental policy
Describe management’s role in assessing and managing climate-related risks and opportunities	The company described the system and the role of the Management Board and managers in managing climate-related risks and opportunities	Results of the environmental policy
Strategy:
Describe the climate-related risks and opportunities the organization has identified over the short, medium, and long term	The company identifies climate risk and mitigation is one of the pillars of the 2021-2023 strategy	Results of the environmental policy
Describe the impact of climate-related risks and opportunities on the organization’s businesses, strategy, and financial planning	An inventory of climate-related risks and opportunities is maintained by the Director responsible for sustainability	Results of the environmental policy
Describe the resilience of the organization’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario	Climate-related scenarios are not presented as part of this report, including a 2°C or lower scenario
Risk management:
Describe the organization’s processes for identifying and assessing climate-related risks	Company identifies climate risk	Results of the environmental policy Risk management including ESG factors
Describe the organization’s processes for managing climate-related risks
Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organization’s overall risk management
Metrics and targets:
Disclose the metrics used by the organization to assess climate-related risks and opportunities in line with its strategy and risk management process	In this report, we present the ESG aspects of risk assessment and investment transactions, including climate-related aspects	Results of the environmental policy
Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 greenhouse gas (GHG) emissions and the related risks	The company reports Scope 1, 2 and 3 greenhouse gas emissions	Emissions and consumption of natural resources/a>
Describe the targets used by the organization to manage climate-related risks and opportunities and performance against targets	The company has adopted the objectives of the strategic investor	Results of the environmental policy

7.3 Materiality matrix

7.5 External assurance

Privacy management

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Metric number	Title of the GRI Standard	Metric name	External assurance of the metric	Section in the report
GRI 101	Foundation 2016	Background information (does not include any metrics)

Metric number	Title of the GRI Standard	Metric name	External assurance of the metric	Section in the report
GRI 102-1	GRI 102. General Disclosures 2016	Name of the organization	Yes	History and scale of our business
GRI 102-2		Activities, brands, products, and services	Yes	History and scale of our business
GRI 102-3		Location of headquarters	Yes	Form of ownership, legal and management structure
GRI 102-4		Location of operations	Yes	History and scale of our business
GRI 102-5		Ownership and legal form	Yes	Form of ownership, legal and management structure
GRI 102-6		Markets served	Yes	History and scale of our business
GRI 102-7		Scale of the organization	Yes	History and scale of our business Financial performance Who are the Hestians?
GRI 102-8		Information on employees and other workers	Yes	Who are the Hestians?
GRI 102-9		Supply chain	Yes	Get to know who we work with and for
GRI 102-10		Significant changes to the organisation	Yes	Approach to reporting
GRI 102-11		Precautionary Principle or approach	Yes	Risk management including ESG factors ESG Climate and environmental approach Results of the environmental policy
GRI 102-12		External initiatives	Yes	Our stakeholders and topics material to them The power of diversity
GRI 102-13		Membership of associations	Yes	Our stakeholders and topics material to them
GRI 102-14		Statement from senior decision-maker	Yes	Letter from the CEO
GRI 102-15		Key impacts, risks, and opportunities	Yes	Risk management including ESG factors Outlook Sustainability and the financial situation Results of the environmental policy
GRI 102-16		Values, principles, standards, and norms of behaviour	Yes	Ethics and anti-fraud Our place of work
GRI 102-17		Mechanisms for advice and concerns about ethics	Yes	Ethics and anti-fraud The power of diversity
GRI 102-18		Governance structure	Yes	Form of ownership, legal and management structure
GRI 102-40		List of stakeholder groups	Yes	Our stakeholders and topics material to them
GRI 102-41		Collective bargaining agreements	Yes	The power of diversity
GRI 102-42		Identifying and selecting stakeholders	Yes	Our stakeholders and topics material to them
GRI 102-43		Approach to stakeholder engagement	Yes	Our stakeholders and topics material to them
GRI 102-44		Key topics and concerns raised	Yes	Our stakeholders and topics material to them
GRI 102-45		Entities included in the consolidated financial statements	Yes	Approach to reporting
GRI 102-46		Defining report content and topic Boundaries	Yes	Defining report content
GRI 102-47		List of material topics	Yes	Materiality matrix
GRI 102-48		Restatements of information	Yes	Approach to reporting Our impact on the Polish economy
GRI 102-49		Changes in reporting	Yes	Approach to reporting
GRI 102-50		Reporting period	Yes	Approach to reporting
GRI 102-51		Date of most recent report	Yes	Approach to reporting
GRI 102-52		Reporting cycle	Yes	Approach to reporting
GRI 102-53		Contact point	Yes	Contact
GRI 102-54		Claims of reporting in accordance with the GRI Standards	Yes	Approach to reporting
GRI 102-55		GRI content index	Yes	Compliance tables and metrics
GRI 102-56		External assurance	Yes	Approach to reporting

Metric number	Title of the GRI Standard	Metric name	External assurance of the metric	Section in the report
GRI 103-1	GRI 103. Management Approach 2016	Explanation of the material topic and its Boundary	Yes	Ethics and anti-fraud
GRI 103-2		The management approach and its components	Yes	Ethics and anti-fraud
GRI 103-3		Evaluation of the management approach	Yes	Ethics and anti-fraud
GRI 205-2	GRI 205 Anti-Corruption 2016	Communication and training about anti-corruption policies and procedures	No	Ethics and anti-fraud
GRI 205-3	GRI 205 Anti-Corruption 2016	Confirmed incidents of corruption and action taken	No	Ethics and anti-fraud
GRI 206-1	GRI 206. Anti-competitive Behavior 2016	Legal actions for anti-competitive behavior, anti-trust, and, monopoly practices	No	Ethics and anti-fraud

Metric number	Title of the GRI Standard	Metric name	External assurance of the metric	Section in the report
GRI 103-1	GRI 103. Management Approach 2016	Explanation of the material topic and its Boundary	Yes	Get to know who we work with and for We focus on partnership and collaboration in business
GRI 103-2		The management approach and its components	Yes	Get to know who we work with and for We focus on partnership and collaboration in business
GRI 103-3		Evaluation of the management approach	Yes	Get to know who we work with and for We focus on partnership and collaboration in business
Own metric	Not applicable	Number of cases handled by the Agent Ombudsperson	Not	We focus on partnership and collaboration in business

Metric number	Title of the GRI Standard	Metric name	External assurance of the metric	Section in the report
GRI 103-1	GRI 103. Management Approach 2016	Explanation of the material topic and its Boundary	Yes	We care about the quality of our customer service
GRI 103-2		The management approach and its components	Yes	We care about the quality of our customer service
GRI 103-3		Evaluation of the management approach	Yes	We care about the quality of our customer service
Own metric	Not applicable	Level of customer loyalty using the NPS method	No	We care about the quality of our customer service
GRI 201-1	GRI 201. Economic Performance 2016	Direct economic value generated and distributed	No	Our impact on the Polish economy
GRI 203-1	GRI 203. Indirect Economic Impacts 2016	Infrastructure investments and services supported	No	Our impact on the Polish economy

7. About the report

7.4 Compliance tables and metrics

GRI Content Index

[GRI 102-55]

Accounting Act compliance table

TCFD recommendations compliance table

Metric number	Title of the GRI Standard	Metric name	External assurance of the metric	Section in the report
GRI 103-1	GRI 103. Management Approach 2016	Explanation of the material topic and its Boundary	Yes	Our place of work
GRI 103-2		The management approach and its components	Yes	Our place of work
GRI 103-3		Evaluation of the management approach	Yes	Our place of work
GRI 401-1	GRI 401. Employment 2016	New employee hires and employee turnover	Yes	Who are the Hestians? Note: Incomplete disclosure. The report includes the number of new hires and the
GRI 401-2	GRI 401. Employment 2016	Benefits provided to full-time employees that are not provided to temporary or part-time employees	No	Hestian development and employer branding
GRI 402-1	GRI 402. Labor/Management Relations 2016	Minimum notice periods regarding operational changes	No	Hestian development and employer branding
GRI 403-1	GRI 403. Occupational Health and Safety 2018	Occupational health and safety management system	No	Hestian safety
GRI 403-2		Hazard identification, risk assessment, and incident investigation	Nie	Hestian safety
GRI 403-3		Occupational health services	No	Hestian safety
GRI 403-4		Worker participation, consultation, and communication on occupational health and safety	No	Hestian safety
GRI 403-5		Worker training on occupational health and safety	No	Hestian safety
GRI 403-6		Promotion of worker health	No	Hestian safety
GRI 403-7		Prevention and mitigation of occupational health and safety impacts directly linked by business relationships	No	Hestian safety
GRI 403-8		Workers covered by an occupational health and safety management system	No	Hestian safety
GRI 403-9		Work-related injuries	No	Hestian safety
GRI 404-1	GRI 404. Training and Education 2016	Average hours of training per year per employee	Yes	Hestian development and employer branding
GRI 404-2	GRI 404. Training and Education 2016	Programmes for upgrading employee skills and transition assistance programmes con	Yes	Hestian development and employer branding
GRI 405-1	GRI 405. Diversity and Equal Opportunity 2016	Diversity of governance bodies and employees	Yes	The power of diversity
GRI 406-1	GRI 406. Non-discrimination 2016	Incidents of discrimination and corrective actions taken	No	The power of diversity
GRI 412-2	GRI 412. Human Rights Assessment 2016	Employee training on human rights policies or procedures	No	Ethics and anti-fraud
GRI 412-3	GRI 412. Human Rights Assessment 2016	Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening	Yes	Ethics and anti-fraud