7.2 Defining report content

In accordance with the materiality principle, non-financial information has been presented in the report to the extent necessary to assess the development, performance and position of the ERGO Hestia Group. In analysing the materiality of the topics, we followed the principle of double materiality and the principle of taking into account the stakeholder perspective.

The process of defining material reporting topics consisted of the following actions:

Identification: dialogue sessions with ERGO Hestia’s external and internal stakeholders were conducted in the formula defined by the international standard AA1000SES. The purpose of the consultation was to define the expectations of stakeholders with regard to the content of ERGO Hestia’s 2021 sustainability report. Representatives of key groups of ERGO Hestia’s external stakeholders were invited to participate in the dialogue, including customers, suppliers, business partners, industry and non-governmental organisations, and experts. In addition, representatives of ERGO Hestia employees took part in the sessions. The dialogue sessions included discussions in three thematic groups: Business Partnership, Responsible Selling, Employees and the Environment. In addition, in connection with the process of identifying material topics for the report, a survey was conducted among a wide range of internal stakeholders (employees) and external stakeholders (customers, suppliers, business partners, industry and non-governmental organisations, and experts). A total of 111 respondents took part in the survey. The purpose of the survey was to get feedback on expectations for the new report, to identify topics material to stakeholders and to get feedback in the context of actions ERGO Hestia should take on sustainable development.

Defining and prioritising: ERGO Hestia gave additional priorities to the topics discussed, taking into account their materiality to the Group’s activities and its impact on the socio-economic and environmental conditions. Subsequently, the topics of sustainability for the insurance industry and general ESG trends were taken into account. Reference was made to Agenda 2030 and the Task Force on Climate-related Financial Disclosures (TCFD).

Validation: representatives of the ERGO Hestia Group issued final ratings of “low”, “medium” or “very high” for the topics included in this report.

Photo: Witold Ziomek

Privacy management

< Back

This website uses cookies

We use cookies to personalise content and advertisements to offer social functions and analyse traffic on our website. We share information about how you use our website with social, advertising and analytics partners. Partners may combine this information with other data received from you or obtained while using their services.

The Joint Controllers of Personal data are as follows::

Sopockie Towarzystwo Ubezpieczeń ERGO Hestia S.A. with its registered office in Sopot, ul.

Sopockie Towarzystwo Ubezpieczeń na Życie ERGO Hestia S.A. with its registered office in Sopot, ul. Hestii 1, 81-731 Sopot, ,

the Joint Controller for the use of the Facebook Pixel service is also Facebook Ireland Limited with its registered office in Dublin, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02X525 Dublin.

The data is processed for marketing, analytical and statistical purposes.

The uses has the following rights: right of access to their personal data; the right to request its rectification, erasure or restriction of its processing; the right to object to the processing of personal data; the right to personal data portability and the right to lodge a complaint with a supervisory authority competent for the protection of personal data. Contact details to exercise these rights can be found in the Data Controller's declaration .

7. About the report

7.2 Defining report content